You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ybfe Author

Level 1

5 points

'Unknown Part - Unable to determine if your iPhone battery is a genuine Apple part' Message

Thi s keeps coming up on my phone from thursday. I have never had this battery replaced/phone fixed anywhere. Now, my phone wont charge and if it does, it will get to 3/4% then turn back off. I brought the phone in December 2021. its a iphone 13 mini pink 128gb. I brought a new charger and plug (event though it works fine for my ipad) and still to no avail? as its out of warranty will i need to pay for it to be fixed?

Posted on Jun 12, 2023 4:06 AM

Top-ranking reply

Rudegar

Level 10

174,006 points

Posted on Jun 12, 2023 4:32 AM

the not charge could be

dirt or lint in the ios devices port when that happen to me I clear it out with a match or toothpick

the unknown part not so much

you can read about their batt replacement prices here iPhone Battery Repair & Replacement - Apple Support

View in context

'Unknown Part - Unable to determine if your iPhone battery is a genuine Apple part' Message

Similar questions