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A problem was detected with the TrueDepth camera. Face ID has been disabled.

Posted on Jun 3, 2023 9:14 AM

Top-ranking reply

Niel

Level 10

734,747 points

Posted on Jun 3, 2023 10:10 AM

This is generally a hardware issue. If the unit's on an OS version older than 16.5, you might be able to fix it by updating it from a computer or the Software Update function in Settings; otherwise, contact Apple Support.

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A problem was detected with the TrueDepth camera. Face ID has been disabled.

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