Videos suddenly starting playing

this is scary and weird. I cant even find where the video is coming from all my apps were closed. Video just started blaring while I’m sleeping and my phone was locked.

Oh sure, one customer with no business affiliation is going to have a way to contact Google/Youtube, let alone a more productive conversation than Apple about why Apple’s phones are malfunctioning. It’s not a finger pointing thing, it’s between Apple and Youtube. At the end of the day though, any app at all should not have permission or be capable of just starting media remotely without user interaction. This would actually be a neat use case for turning old retired phones into media endpoints, but it is a bug as it stands.

let’s address the absolutely useless reply and willingness to engage your brain here. This sort of reflexatory response has been the corporate support go-to for way too long. 90% of Microsoft’s support replies are “did you reboot it, did you update?” And Apple hasn’t been doing much better in that regard unfortunately. Asking the customer to contact friggin google over an obvious bug that is between you two… yeah, send a check before expecting free work, even if it is impossible for the customer to do.

support really needs to get better these days. These sorts of off hand replies to paying customers just aren’t helpful

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