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My canceled order still has my money on order

My canceled order still has my money on order # ……. according to Misson bay you took off my credit card ending in 3640. Fix this


[Edited by Moderator]

Posted on May 13, 2023 11:55 AM

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Posted on May 13, 2023 5:35 PM

Doriel,


This is a user forum, so we cannot access your account. First, make sure it is actually canceled, by the steps in here:

If you want to cancel a subscription from Apple - Apple Support


Cancelling a subscription will stop the auto-renewal, but does not generate a refund. If you feel there are extenuating circumstances that justify a refund, use this procedure:

Request a refund for apps or content that you bought from Apple - Apple Support



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May 13, 2023 5:35 PM in response to Doriel6

Doriel,


This is a user forum, so we cannot access your account. First, make sure it is actually canceled, by the steps in here:

If you want to cancel a subscription from Apple - Apple Support


Cancelling a subscription will stop the auto-renewal, but does not generate a refund. If you feel there are extenuating circumstances that justify a refund, use this procedure:

Request a refund for apps or content that you bought from Apple - Apple Support



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My canceled order still has my money on order

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