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What could be the potential issue with ipone 13 screen display - black screen - tried the volume up, down and restart technique but doesnt work. Is this a hardware failure or software failure - how much does it cost to repair?
iPhone 13
If you already tried (to no avail) these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:
Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).
yes, it could be a hardware (screen? battery? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.
I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.
If it is a screen or battery failure, you can get an estimate cost here:--> : Choose Your Country or Region - Apple Support
Regards
Giulio
(*) You can do it:
If you already tried (to no avail) these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:
Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).
yes, it could be a hardware (screen? battery? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.
I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.
If it is a screen or battery failure, you can get an estimate cost here:--> : Choose Your Country or Region - Apple Support
Regards
Giulio
(*) You can do it:
iphone 13 black screen
