Using iMac OS Monterey 12.6.5 - Mail 16.0

A problem with Mail. All messages download into inbox and are listed but the content of the email will not load. After of 15 minutes up to 2 hours the content will eventually appear. Is there a fix for this?

iMac 21.5″ 4K, macOS 12.6

Posted on May 8, 2023 4:24 PM

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Posted on May 8, 2023 4:54 PM

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


If you have no POP accounts & they’re all IMAP accounts then in Mail’s Mailbox menu choose Rebuild.

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May 8, 2023 4:54 PM in response to rv202

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


If you have no POP accounts & they’re all IMAP accounts then in Mail’s Mailbox menu choose Rebuild.

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May 9, 2023 5:20 PM in response to rv202

To find out if it's system wide or user specific, try this...


Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.


Does it work in the new account?

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May 9, 2023 3:05 PM in response to BDAqua

Thanks for your suggestions to remedy my mail issues. I did as you suggested but it did not fix the problem

But thank you very much.


Apple Tech Support was unable to help me either. Their best suggestion was to buy a new computer!?

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Using iMac OS Monterey 12.6.5 - Mail 16.0

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