You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have not been able to get update to install

Can’t get iPhone to install update

Posted on May 2, 2023 1:45 PM

Reply
Question marked as Top-ranking reply

Posted on May 2, 2023 2:35 PM

Update your iPhone, iPad, or iPod touch


• If you have an iPhone 5S or 6/6plus, the highest you can update to is 12.5.7

• If you have an iPhone 6S through 7, you can update to 15.7.5

• If you have an iPhone 8 or higher, you can update to 16.4.1


Go to Settings > General > Software Update.


This link will show you how to update your iPhone, iPad, or iPod touch using WiFi -

Update your iPhone or iPad - Apple Support


This link will show you how to update using your computer -

Update iOS on iPhone - Apple Support


2 replies
Question marked as Top-ranking reply

May 2, 2023 2:35 PM in response to brigette144

Update your iPhone, iPad, or iPod touch


• If you have an iPhone 5S or 6/6plus, the highest you can update to is 12.5.7

• If you have an iPhone 6S through 7, you can update to 15.7.5

• If you have an iPhone 8 or higher, you can update to 16.4.1


Go to Settings > General > Software Update.


This link will show you how to update your iPhone, iPad, or iPod touch using WiFi -

Update your iPhone or iPad - Apple Support


This link will show you how to update using your computer -

Update iOS on iPhone - Apple Support


May 2, 2023 1:53 PM in response to brigette144

brigette144 Said:

"Can’t get iPhone to install update"

-------


Updating an iPhone:

A. Use my User Tips:



B. Backup Prior to Updating:

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update

I have not been able to get update to install

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.