You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Downloading to jpgs

I am trying to download photos from icloud and selected most compatible but they are still mov and heic and jpgs instead of all jpgs. how do I get them to be all jpgs? the mov ones were just taken in live mode


iPhone 12, iOS 15

Posted on Apr 27, 2023 10:33 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 27, 2023 2:23 PM

The "Most Compatible" option in Settings ➜ Camera applies to pictures taken after the option is set. It does not convert existing pictures from HEIC to JPG.


It does not apply to videos. MOV files are videos, so no possible way to download as a JPG which is a static picture.


Downloading them from iCloud does not change their format either. You can download them as HEIC and then use Preview or Photos on the Mac to export them as JPG.


For the MOV files, why do you need to convert them? If you need static pictures, you can use QuickTime or Photos to get a still from a frame in the video file.

click here ➜ Export a video frame as a photo in Photos on Mac - Apple Support





1 reply
Question marked as Top-ranking reply

Apr 27, 2023 2:23 PM in response to MelissaLynn84

The "Most Compatible" option in Settings ➜ Camera applies to pictures taken after the option is set. It does not convert existing pictures from HEIC to JPG.


It does not apply to videos. MOV files are videos, so no possible way to download as a JPG which is a static picture.


Downloading them from iCloud does not change their format either. You can download them as HEIC and then use Preview or Photos on the Mac to export them as JPG.


For the MOV files, why do you need to convert them? If you need static pictures, you can use QuickTime or Photos to get a still from a frame in the video file.

click here ➜ Export a video frame as a photo in Photos on Mac - Apple Support





Downloading to jpgs

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.