I updated my iPad and Face ID still doesn't work

Hello,

Apple has several documents helping you with Face ID.

This document is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.

Try the instructions in the following guides to address the Face ID issues that you are having. It would have been nice if you had posted the issues in details.

👉 If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

👉 If Face ID isn't working on your iPhone or iPad Pro - Apple Support



If the guides, above, do not help resolve the Face ID issues, then contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.

Axel F.