Update/Upgrade

Why cant I update upgrade MacOS software? Cant find in system preferences and does not come up in App store.


MacBook Air 13″, OS X 10.10

Posted on Mar 31, 2023 9:14 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Mar 31, 2023 9:46 PM

DanDanDanDan1313 Said:

"Update/Upgrade: Why cant I update upgrade MacOS software? Cant find in system preferences and does not come up in App store."

-------


Updating a macOS:


Determining which Update(s) will Install:

I. Verify Compatibility:

A. Start Here: Learn About Compatibility and how to Identify your Specific Mac Model - Apple Support


B. How to Verify:

Reveal your Model:

What is the Model of your Mac? To find out...

  1. Go to: Apple menu
  2. Click: About this Mac
  3. View: Second Line-Down

then...


II. Compare the Results:

See if the Model you found is shown here:


III. If Compatible:

Back Up your Mac First:  Be certain you Create a Time Machine Backup of your Mac, so that way you can have something to restore your Mac from, should anything go wrong with the reconfiguration.

10 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Mar 31, 2023 9:46 PM in response to DanDanDanDan1313

DanDanDanDan1313 Said:

"Update/Upgrade: Why cant I update upgrade MacOS software? Cant find in system preferences and does not come up in App store."

-------


Updating a macOS:


Determining which Update(s) will Install:

I. Verify Compatibility:

A. Start Here: Learn About Compatibility and how to Identify your Specific Mac Model - Apple Support


B. How to Verify:

Reveal your Model:

What is the Model of your Mac? To find out...

  1. Go to: Apple menu
  2. Click: About this Mac
  3. View: Second Line-Down

then...


II. Compare the Results:

See if the Model you found is shown here:


III. If Compatible:

Back Up your Mac First:  Be certain you Create a Time Machine Backup of your Mac, so that way you can have something to restore your Mac from, should anything go wrong with the reconfiguration.

Reply

Mar 31, 2023 9:30 PM in response to DanDanDanDan1313

Back up your data, check the application compatibility table, click here, and then on the download link for a more-recent OS. A Mac running Yosemite can be upgraded at least as far as El Capitan.


Catalina and higher won't run 32-bit software; if you upgrade to one of them, use Go64 as well.


(237356)

Reply

Mar 31, 2023 9:48 PM in response to DanDanDanDan1313

It seems your MacBook Air has never been upgraded. 4GB of RAM is very little to run more modern versions of macOS. You can run up to Monterey 12.6.4 but I wouldn't expect too much.


You may also have to install El Capitan before you can install Monterey.

You can get both from the link Niel posted: How to download macOS - Apple Support

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Update/Upgrade

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.