I can't log in to Apple Music Classical

Hi random1641,

Thanks for clarifying that you're not having any other issues connecting to Apple Servers. It appear this issue is isolated to this one app.

In this case, these steps, from this resource: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support, can help you troubleshoot this issue:

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won't open

If an app on your iPhone or iPad doesn't work as expected, try this.

1. Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

2. Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

3. Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

4. Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

We also want you to be aware that when you delete and reinstall the Music app, the music that you’ve downloaded to your iPhone will need to be downloaded again.

Also, if the above steps didn’t help, does the Apple Music Classic app work as expected if you turn off Low Power Mode and charge your iPhone? Use Low Power Mode to save battery life on your iPhone or iPad - Apple Support

If you still having issue with this app after that, connect to Apple directly using this link: Contact - Official Apple Support

Have a great day.

Howdy random1641,

Thanks for taking the time to reach out in Apple Support Communities. We noticed that your iOS device is connected through a VPN network. We recommend to temporarily turn off the VPN network and use cellular data or Wi-Fi. From there, let's see if you can use Apple Music Classical without any issues.

We look forward to hearing back from you with an update.

Kind regards.

Hey random1641,

Do you have any other functions or features that might limit your ability to connect to the Apple Music servers? This could be network security apps or configurations, device profiles, or anything else that limits data transfers. If so, it is recommended to remove those and test again. If that doesn't help, Get Support directly from Apple moving forward on this issue. Thye'll be able to provide a deeper troubleshooting route.

Take care.