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Can't Set Up Mail on iPhone

I had a Comcast mail account set up on my. iPhone. The Mail app stopped working so I deleted the account and tried to set it up again. First I got a message that the user name and password was incorrect, then I re-entered the information and got a message that no password was entered even though I did enter the password.

iPhone SE, 16

Posted on Mar 24, 2023 9:53 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 24, 2023 10:31 AM

Nancy Blazis wrote:

I had a Comcast mail account set up on my. iPhone. The Mail app stopped working so I deleted the account and tried to set it up again. First I got a message that the user name and password was incorrect, then I re-entered the information and got a message that no password was entered even though I did enter the password.

This is happening to a lot of Xfinity users, you may be required to use app specific password or 2FA. Give their support a call and they should be able to walk you through the process and resolve the issue.

3 replies
Question marked as Top-ranking reply

Mar 24, 2023 10:31 AM in response to Nancy Blazis

Nancy Blazis wrote:

I had a Comcast mail account set up on my. iPhone. The Mail app stopped working so I deleted the account and tried to set it up again. First I got a message that the user name and password was incorrect, then I re-entered the information and got a message that no password was entered even though I did enter the password.

This is happening to a lot of Xfinity users, you may be required to use app specific password or 2FA. Give their support a call and they should be able to walk you through the process and resolve the issue.

Can't Set Up Mail on iPhone

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