Unable to sign in to iMessages on Mac

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Level 1

9 points

Unable to sign in to iMessages on Mac

Hi! I'm having an issue signing in to the Messages app on my Mac using my Apple ID. It is the same ID as my Mac's iCloud (and my phone's). I am on MacOS Ventura, and my phone is also updated with the latest version of the software, using MacBook Pro 2020 and iPhone 13 mini. What happens is that I input my Apple ID and password when prompted by the Messages app, and all it does is buffer indefinitely. I have to Force Quit to ever get it to even close. Any tips on how I can solve this? Thanks!

MacBook Pro 13″, macOS 13.0

Posted on Mar 21, 2023 4:09 AM

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Answer 1

TammyW_03

Community Specialist

Mar 22, 2023 10:39 AM in response to jelpee

Hey jelpee,

Thanks for using Apple Support Communities. Let's help get you Messages set up so you can stay connected to friends and family. These steps should help:

Restart your Mac for fresh connections, then try once more to sign in: Shut down or restart your Mac - Apple Support
If you still can't sign in, complete the steps here to help connect: If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

If the behavior continues, let us know more to help narrow this down:

Since updates recently released, which exact macOS is installed? To find out select the Apple menu > About This Mac.
Do you use any security software or the built-in firewall as they can block connections?
Have you tried while using a different Wi-Fi network to help rule out network issues?

Keep us posted.

Take care!

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Answer 2

jelpee Author

Level 1

9 points

Mar 25, 2023 4:44 PM in response to TammyW_03

Hi TammyW_03,

Thanks for getting back to me.

I've actually just installed the latest software update on my Mac, the one that came though the other day, and I was able to run Messages without even needing to log in. So, everything seems to be *magically* working well now.

Thanks for your help!

Best,

Jelpee

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Answer 3

jdo_apple

Community Specialist

Mar 26, 2023 8:31 AM in response to jelpee

Thanks for that update, Jelpee. We are happy to hear that the situation seems to be resolved, and if you have further technical questions, we are here to help!

Have a great day and thanks for using the Apple Support Communities!

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Unable to sign in to iMessages on Mac

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