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I have a 2nd generation iPad Air. I updated to OS 16.3.1 this morning. I'm not sure if it's connected, but the iPad is now stuck in headphone mode. I get sound when I'm adjusting volume on ringtones and notifications. I get sound if I hook up a Bluetooth speaker. But I get no audio when I'm trying to play media of any kind.
iPad Air 2, iOS 12
Hi ssparker7,
If you cannot hear any sound with your iPad Air, the guidance below can help:
"Follow these steps
1. If your device has a Ring/Silent switch, move the switch forward—toward the device's display—so that orange isn't showing. If you're using an iPad, you can also swipe down from the top-right corner to open Control Center and make sure that Silent Mode is off.
2. Open Settings > Focus > Do Not Disturb and make sure that Do Not Disturb is off.
Contact Apple Support
f you checked the sound settings and your device still has sound issues, contact Apple Support to discuss service options.
Cheers.
After ANY iOS/iPadOS upgrade/update, you should ALWAYS perform a simple hard reset/forced restart of your Apple mobile device.
For iPad models with a Home button, do a simple hard reset/forced restart of your iPad by holding down both the Home and sleep/wake/power button simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.
OR
For much newer design iPad models, without a Home button, try the new simple hard reset/forced restart procedure for the new 2018-2022 iPad Pros, 2020/21 iPad Air 4 and 5, the 2021 iPad Mini 6 and the new 2022, 10th gen base models,
1. Press and release the volume button closest to the top Power button
2. Then immediately press and release the volume button farthest from the top Power button.
3. Then, press and hold the top single sleep/wake/power button You will see the Slide to Power off button, but keep on holding down the power button until you see the Apple logo, then let it go.
Once you have performed all the steps, wait for a few seconds and your 2018-2022 iPad will boot up completely to the iPad’s Lock screen.
Best of Luck to You!
I have the same problem with ipad gen 5. Stuck in headphone mode after update ios 16.3.1. Any help 😩😩
Update seems to have resulted in loss of sound
