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verlane55 Author

Level 1

4 points

imessage different than icloud account

when i turn the imessage on, i get a message that says

"messages in icloud not available as

icloud and imessage accounts are different"

Why? how can this happen?

iPhone 11 Pro Max

Posted on Feb 18, 2023 12:22 PM

Top-ranking reply

sberman

Level 10

268,719 points

Posted on Feb 18, 2023 12:30 PM

Check Settings > [Your Apple ID]. This is the Apple ID that should be uniquely yours and govern everything you do on this iPhone.

Now check Settings > Messages > Send & Receive. That same Apple ID (and no other Apple ID) should appear there.

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imessage different than icloud account

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