Sign in error

Hello Mt6954,

Thank you for following up. Try these steps:

1. Reset the Apple TV app:

Resetting the Apple TV app or Apple TV+ app removes your personal information and restores the app to its original settings. If you plan to sell or give away your device, or uninstall the app, you might want to reset it first.

1. Open the Apple TV app or Apple TV+ app.

2. Go to Settings.

3. Choose the Reset option.

2. Check for any firmware updates for your Amazon Fire TV device.

Get the Apple TV app or Apple TV+ app on your smart TV or streaming device - Apple Support

Take care.

Hi there Mt6954,

Thank you for posting to Apple Support Communities.

We understand you're having trouble signing in to the Apple TV app on your Amazon device. Take a look here: Watch on Smart TVs and streaming devices - Apple Support

That article can help you sign in. Do you see a specific error message when you're trying to sign in?

See if you can log in successfully to the Apple ID website here: Apple ID

Let us know.

Take care.