Control Panel problem

Switched off control in Face ID and passwords but still swipes down from top right of screen

iPhone XS, iOS 16

Posted on Feb 11, 2023 4:11 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 11, 2023 5:40 PM

If you have Face ID enabled, the phone unlocks as soon as it sees your face, before you swipe up. So probably the phone is already unlocked when you try to open the Control Center. Have someone else try it - have them hold the phone facing them, you facing the back of the phone, and press the SIDE button to lock the phone. Then ask them to open the Control Center.

4 replies
Question marked as Top-ranking reply

Feb 11, 2023 5:40 PM in response to G_M_P

If you have Face ID enabled, the phone unlocks as soon as it sees your face, before you swipe up. So probably the phone is already unlocked when you try to open the Control Center. Have someone else try it - have them hold the phone facing them, you facing the back of the phone, and press the SIDE button to lock the phone. Then ask them to open the Control Center.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Control Panel problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.