IPHONE is DISABLED

My phone says iPhone disabled- connect to iTunes Store. How can I fix this?


iPhone 7 Plus

Posted on Feb 4, 2023 9:49 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 4, 2023 9:54 PM

Hello Prettyjessie143!


If your device is disabled or you forgot your passcode, you will need to erase your device


Follow the steps in this article:

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support


If you have a backup you can restore it from that

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


I hope this is helpful. Good Luck!

4 replies
Question marked as Top-ranking reply

Feb 4, 2023 9:54 PM in response to Prettyjessie143

Hello Prettyjessie143!


If your device is disabled or you forgot your passcode, you will need to erase your device


Follow the steps in this article:

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support


If you have a backup you can restore it from that

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


I hope this is helpful. Good Luck!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

IPHONE is DISABLED

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.