Camera Problems
How do I fix my camera? It is black when it’s facing out, but works when it’s facing myself!? I have done all the things they said to do online but it’s still not working.
iPhone XR, iOS 16
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If you already tried (to no avail) all the steps provided in this support article:--> If the camera or flash on your iPhone, iPad, or iPod touch isn't working it could be a hardware (camera? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.
I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
- Online:--> Genius Bar Reservation and Apple Support Options - Apple;
- Contacting a local Apple Store or AASP among the list provided above;
- Using the "Apple Store" app, available and downloadable from AppStore.