You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

joumana161 Author

Level 1

4 points

Hello my Iphone XS is stuck frozen. Screen doesn t respond and I cannot turn it off. What can I do?

iPhone XS

Posted on Jan 29, 2023 7:36 AM

Top-ranking reply

Operator329

Level 1

31 points

Posted on Jan 29, 2023 7:50 AM

Try this..

If your iPhone has a frozen screen, doesn't respond when you touch it, or becomes stuck when you turn it on, learn what to do....

If your iPhone won't turn on or is frozen - Apple Support

View in context

Hello my Iphone XS is stuck frozen. Screen doesn t respond and I cannot turn it off. What can I do?

Similar questions