Unauthenticated Request Error

I am opening an app I downloaded from app store tho once i open it it comes up with a message saying “Error Unauthenticated Request” How do i get passed this?

iPad, iOS 9

Posted on Jan 29, 2023 12:58 AM

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Question marked as Top-ranking reply

Posted on Jan 29, 2023 8:54 AM

Is your iPad really running iOS 9? If so, the app, if recently downloaded, may be far too new to run on the very obsolete iOS 9. There are almost no apps left in the App Store that will support iOS 9.


If this is not the iPad running iOS 9 as shown in your equipment profile, please tell us what model iPad you have and its version of iOS.

1 reply
Question marked as Top-ranking reply

Jan 29, 2023 8:54 AM in response to Unknownnamesake

Is your iPad really running iOS 9? If so, the app, if recently downloaded, may be far too new to run on the very obsolete iOS 9. There are almost no apps left in the App Store that will support iOS 9.


If this is not the iPad running iOS 9 as shown in your equipment profile, please tell us what model iPad you have and its version of iOS.

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Unauthenticated Request Error

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