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APPLE USB SUPERDRIVE-USA

APPLE USB SUPERDRIVE suddenly will not accept any CDs. Insert a CD or DVD and it begins to pull the disk in, but ejects. Please help

iMac (24-inch, M1, 2021, 2 ports)

Posted on Jan 26, 2023 11:05 AM

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Question marked as Top-ranking reply

Posted on Jan 26, 2023 11:52 AM



Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


The drive is connected directly to the M1 Mac, right, and not via a dock?


Reply Helpful

1 reply
Question marked as Top-ranking reply

Jan 26, 2023 11:52 AM in response to ccoop3



Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


The drive is connected directly to the M1 Mac, right, and not via a dock?


Reply Helpful

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