You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Turn off activation lock

i was wondering if y’all can unlock my old device for me I put in the wrong iCloud

Posted on Jan 21, 2023 10:22 AM

Top-ranking reply

Bob Timmons

Community+ 2024

Level 10

171,860 points

Posted on Jan 21, 2023 10:29 AM

Only you can unlock the phone unless you have given your Apple ID and Password to someone else. Apple cannot do this for you.

You need the correct Apple ID and correct Apple ID Password in order to turn off Activation Lock using iCloud.

View in context

Turn off activation lock

Similar questions