I can’t sign into my iMessage or FaceTime

Hello audriana,

Make sure the software is up to date on all devices involved.

Update your iPhone or iPad - Apple Support

If an app or feature on your device is not working, it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution. See how to use Screen Time on an iPhone, iPad, or iPod touch by clicking here --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

If you can’t turn on or sign in to iMessage or FaceTime, click here --> If you can’t turn on or sign in to iMessage or FaceTime - Apple Support