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i have been charged 19.99 on my card for an unknown payment.



can you look into this please?

iPhone 11 Pro

Posted on Dec 25, 2022 7:53 AM

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Question marked as Top-ranking reply

Posted on Dec 25, 2022 8:25 AM

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support

or go to Subscriptions and Billing - Official Apple Support


2 replies
Question marked as Top-ranking reply

Dec 25, 2022 8:25 AM in response to ChloPsaila23

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support

or go to Subscriptions and Billing - Official Apple Support


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