You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IPhone 13 stuck in SOS mode

My iPhone 13 has been stuck in SOS. I have tried turning it off and back on and it is still stuck. Can you help me?

iPhone 13, iOS 16

Posted on Dec 19, 2022 6:15 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 10, 2023 4:29 AM

My alarm went off this am and it showed on my screen like a starburst and I couldn't turn it off. I finally got it off now my phone screen is black and frozen. When I try to reboot it goes into SOS mode.

2 replies

Dec 19, 2022 7:08 AM in response to DdShirley

1.

Go to setting - Emegency SOS -> turn Off the options.

 

2.

If it doesn't help, remove and reinsert the SIM card.

If it doesn't help contact your carrier, maybe the SIM card is damaged, ask for a replaced (new) card. Normally it is free.

Also  ask to check if the SIM tray is bent, as even a tiny misalignment can cause the SIM card to not fully connect with the internal contacts in your iPhone.


3.

If it doesn't help see these Apple articles below:

If you see No Service, Searching, or SOS on your iPhone or iPad

If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support

 

Manually update your carrier settings on your iPhone or iPad

Manually update your carrier settings on your iPhone or iPad - Apple Support

 

Update your network provider settings manually on your iPhone or iPad

Update your network provider settings manually on your iPhone or iPad – Apple Support (UK)



IPhone 13 stuck in SOS mode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.