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Hello!
My son has a iphone12 mini. He has a voice/text plan without date.
Since I switched from Android to Iphone, he won’t get my text messages when not on wifi. He still gets SMS sent from android devices.
If I turn mobile date on, he will get my texts. Is there a way to set up message app to only use sms?
thank you
Hello Ersimard,
When you disabled iMessage, did you sign out of iMessage on your son's device? If not, make sure his Apple ID is not signed in Settings > Messages > Send & Receive, if you see his Apple ID there, tap the Apple ID username at the bottom of the screen, followed by Sign Out. This may help with resolving the issue. Since we're signing out of iMessage, restart the iPhone one more time as well.
Deregister iMessage on your iPhone or online
Let us know how that goes!
Hello Ersimard,
When you disabled iMessage, did you sign out of iMessage on your son's device? If not, make sure his Apple ID is not signed in Settings > Messages > Send & Receive, if you see his Apple ID there, tap the Apple ID username at the bottom of the screen, followed by Sign Out. This may help with resolving the issue. Since we're signing out of iMessage, restart the iPhone one more time as well.
Deregister iMessage on your iPhone or online
Let us know how that goes!
Hey there Ersimard,
While an iPhone would only send SMS if iMessage is disabled, this is something your son would need to decide.
Moving forward with troubleshooting, we'd like to confirm more details to better understand what's happening, along with ruling out some general possible causes:
Cheers!
Hello!
thank you for your answer. I did all rheabove and still have the same issue.
He won’t get any text messages sent from anyone with an Iphone but he will get texts sent by android phones.
If I send him a text from the message app, he will only get it if I change the setting for send as sms. I tried disabling imessage on his phone but he still gets the same problem
Thank you for your help!
I didn’t sign out when I disabled imessage.
Problem solved!
Thank you again!
Ersimard,
Thank you for keeping us posted. We're glad to hear that things are working as desired now!
Cheers.
Iphone not receiving text from other iphone
