After upgrade to iOS 16.2, FaceID no longer working on iPhone 14 Pro

Just updated to iOS 16.2. FaceID not working on iPhone 14 Pro.


Tried:

  • restarting
  • hard reset
  • disabling and re-enabling —> can’t even set it up again. Does not recognize my face in the frame.


Serves me right for being an early adopter :P


Does Apple read these? Anyone else run into this?


EDIT: Suddenly started working again….. so I guess if you do run into this, don’t panic like I did and wait 10 mins!

iPhone 14 Pro

Posted on Dec 13, 2022 8:08 PM

Reply
3 replies

Dec 13, 2022 8:25 PM in response to djStreet75

djStreet75 Said:

"After upgrade to iOS 16.2, FaceID no longer working on iPhone 14 Pro: Just updated to iOS 16.2. FaceID not working on iPhone 14 Pro. [...]EDIT: Suddenly started working again….. so I guess if you do run into this, don’t panic like I did and wait 10 mins!"

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For future reference...

Troubleshooting Face ID:

Overview these two links:


Dec 21, 2022 1:50 PM in response to ryxjames

i first noticed this issue yesterday.. although i have not been using my phone much for about a few days or more.. And I might not have had time or noticed a persistent face ID not working then.. but yesterday Dec 20, 2022 I noticed that face ID was not working and checked to see what was wrong.. I knew that sometimes this can be caused by not having the latest update.. so i checked to see if there were any updates.. and 16.2 update was available.. so i did a download and install of this update.. and still face ID was not working and it said FaceID disabled because of problem with Truedapth camer or something like that.. And now i did have the latest update. I tried backing up and resetting all settings. that did not fix it. Then i tried a factory reset where i delet all my settings and personal files (i had already backed up so i knew i could restore from my backup). I then restored from my latest iphone backup. and still face ID was not working saying Face ID disabled due detecting problem with truedepth camera/sensor? It did initially let me try to set up face ID with the circle and such .. but after displaying it for a couple second a window popped up saying problem detected with true dept sensor

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After upgrade to iOS 16.2, FaceID no longer working on iPhone 14 Pro

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