iPhone is frozen and will not turn off to reset
My phone freezes and can’t turn off nor swipe
iPhone 13 Pro, iOS 15
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Apple introduces the 2025 Black Unity Collection
Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >
Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >
My phone freezes and can’t turn off nor swipe
iPhone 13 Pro, iOS 15
Try a forced restart.
• Press and quickly release the volume up button
• Press and quickly release the volume down button
• Press and hold the side button.
• When the Apple logo appears, release the button.
Force restart iPhone - Apple Support (IN) Force restart iPhone - Apple Support (IN)
Try a forced restart.
• Press and quickly release the volume up button
• Press and quickly release the volume down button
• Press and hold the side button.
• When the Apple logo appears, release the button.
Force restart iPhone - Apple Support (IN) Force restart iPhone - Apple Support (IN)
iPhone is frozen and will not turn off to reset