You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 11 Adding New apps

I am trying to add new apps to my new phone.

i get to the app store, can navigate to what i want and then start to download.

cicle rotates and then stops and goes back to start

iPhone 11, iOS 16

Posted on Dec 4, 2022 6:42 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 4, 2022 6:47 PM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2) If the above does not work then - Try downloading the apps from the App Store about an hour or so later. There may be issues at App Store end. I have experienced this in the past and generally is resolved after attempting to download apps a little later.


Axel F.

1 reply
Question marked as Top-ranking reply

Dec 4, 2022 6:47 PM in response to DGowty

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2) If the above does not work then - Try downloading the apps from the App Store about an hour or so later. There may be issues at App Store end. I have experienced this in the past and generally is resolved after attempting to download apps a little later.


Axel F.

Iphone 11 Adding New apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.