Refund

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Level 1

4 points

Refund

I requested a refund for Apple Music as it was unauthorized I’m seeing the email confirming but the amount is not being reflected.

please advise

Posted on Nov 27, 2022 8:34 AM

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Answer 1

Top-ranking reply

Katana-San

Level 9

69,643 points

Nov 27, 2022 8:37 AM in response to ashlé

Hello ~ Take a look here by clicking on the following helpful link and see the time frames listed…

Check the status of a refund for apps or content that you ...

~Katana-San~

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Answer 2

Katana-San

Level 9

69,643 points

Nov 27, 2022 8:56 AM in response to ashlé

Hello ~ When was the refund approved? You can go to lower left of this page and click on Support or here…

Contact Apple for support and service

~Katana-San~

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Answer 3

ashlé Author

Level 1

4 points

Nov 27, 2022 8:40 AM in response to Katana-San

I have done that but it isn’t being reflected in my bank account. Also how do I even get a hold of customer care ?!

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Answer 4

ashlé Author

Level 1

4 points

Nov 27, 2022 9:08 AM in response to Katana-San

it was on hold and it still left my account even though I contacted you guys as soon as I saw it

about 4 days ago

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Answer 5

Katana-San

Level 9

69,643 points

Nov 27, 2022 12:25 PM in response to ashlé

Hello ~ We are fellow forum members like yourself and not Apple Support. If your refund was approved you will get your money back. It’s just a matter of time.

~Katana-San~

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