Fitness App Not Tracking

My partner and I just got iPhone 14 Pros. On both of our phones, the Fitness app is not tracking steps, stands, or activity. The Health app is tracking everything fine. iOS is up to date. I’ve tried a hard reset, deleting the Fitness data, cycling the Motion & Fitness toggles off and on, and reinstalling the app. Nothing seems to work. Any other recommendations?

iPhone 14 Pro

Posted on Nov 25, 2022 7:01 PM

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Nov 27, 2022 1:56 PM in response to FredFox37

Hello FredFox37,


Welcome to Apple Support Communities!

We want to make sure the Fitness app is managing your data correctly.

See if this Apple Support page can help get the most the Fitness app: Track daily activity in Fitness on iPhone - Apple Support

Since the issue happens the latest iOS version, please reach out to an Apple Support Advisor for further assistance: Get Support

We hope this helps to get the most from the Fitness app and your iPhone 14 Pro.

Cheers!

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Fitness App Not Tracking

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