Recording with high pitched feedback
I recorded video on my phone and all I got was high pitched sound when I played it back. It didn’t record the sound around us. Why? And how do I fix it.
Question marked as
Top-ranking reply
User profile for user:
K_Faith
User level:
Community Specialist
Hello sharyn229,
Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with sound when playing video on your iPhone. Try the steps listed here to see if they resolve the issue: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support
"Follow these steps
- If your device has a Ring/Silent switch, move the switch forward—toward the device's display—so that orange isn't showing. If you're using an iPad, you can also swipe down from the top-right corner to open Control Center and make sure that Silent Mode is off.
- Open Settings > Focus > Do Not Disturb and make sure that Do Not Disturb is off.
Contact Apple Support
If you checked the sound settings and your device still has sound issues, contact Apple Support to discuss service options.
If you want to try more steps on your own
If you prefer, here are some more steps you can try on your own. After following these steps, you might still need to contact Apple Support to discuss service options.
- Remove all screen protectors, films, or cases from your device.
- Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver isn't blocked or dirty.
- If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.
- Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.
- If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location."
If it only affects that one video, there may have been an issue with the recording. If it affects multiple videos, contact Apple for support here: Get Support
We hope this helps.
Cheers!