Judithfelch wrote:
I purchased a MacBook Pro 2021 last year and purchased Microsoft Office also. Now Office...specifically Word does not work for new or old documents. A window comes up to buy or sign in to Word. Did I not realize that what I purchased was not forever like the Word on my old apple??
?
I have no idea about your third party subscription or your "forever like the Word "
did you sign in?
do you have to deactivate the old mac?
To activate a Microsoft Office 365 subscription you simply enter the email address you used when you extended the subscription with Microsoft.
if no insight for your third party app or can not sign in, or at a loss as to how to proceed to resolve your issue....
If in doubt refer to the developers website; Support/Help/FAQ/known issues/compatibility:
Microsoft Corporation/Customer service
1 (800) 642-7676
https://support.microsoft.com
Contact a third party vendor
Contact a third-party vendor - Apple Support
Ask the Microsoft Community
https://answers.microsoft.com/