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How to report your phone as found.

So I had lost my phone about a week ago and had assumed someone had stole it because it was at someone’s house when I looked on find my. Well the phone was returned to me a few days ago but because I reported it as lost or stolen I can’t use it.

iPhone 11, iOS 16

Posted on Nov 12, 2022 11:46 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 12, 2022 11:50 PM

Turn off Mark As Lost on a device

When you find your lost device, turn off Mark As Lost.

  1. In the Find My app  on your Mac, click Devices.
  2. In the Devices list, select the device you marked as lost, then click the Info button  on the map.
  3. Under Mark As Lost, click Pending.
  4. Click Turn Off Mark As Lost.
  5. Click Turn Off to confirm.

You can also turn off Mark As Lost from your iPhone, iPad, iPod touch or Apple Watch by entering the device’s passcode (the one you use to unlock your device).

Note: You can’t turn off Mark As Lost remotely from another Mac. You can only turn it off directly on the Mac that you marked as lost — by entering the numeric passcode you set up when you marked your Mac as lost.

If you forget your device passcode, you can recover it using Find My iPhone on iCloud.com. See Use Lost Mode in Find My iPhone on iCloud.com in the iCloud User Guide.



2 replies
Question marked as Top-ranking reply

Nov 12, 2022 11:50 PM in response to Dceet

Turn off Mark As Lost on a device

When you find your lost device, turn off Mark As Lost.

  1. In the Find My app  on your Mac, click Devices.
  2. In the Devices list, select the device you marked as lost, then click the Info button  on the map.
  3. Under Mark As Lost, click Pending.
  4. Click Turn Off Mark As Lost.
  5. Click Turn Off to confirm.

You can also turn off Mark As Lost from your iPhone, iPad, iPod touch or Apple Watch by entering the device’s passcode (the one you use to unlock your device).

Note: You can’t turn off Mark As Lost remotely from another Mac. You can only turn it off directly on the Mac that you marked as lost — by entering the numeric passcode you set up when you marked your Mac as lost.

If you forget your device passcode, you can recover it using Find My iPhone on iCloud.com. See Use Lost Mode in Find My iPhone on iCloud.com in the iCloud User Guide.



Nov 13, 2022 12:36 AM in response to SravanKrA

So because the phone had been erased due to opening an insurance claim, that option isn’t available. I have also removed it from findMy. With that being said I have closed the insurance claim (I never ordered/received a replacement). Yet when I turn the phone on it indicates that it is still in lost most and lets me know that I can track it using my Apple ID.

How to report your phone as found.

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