You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone unavailable

My daughter locked herself out of her phone - now the screen says "iphone unavailable"

iPhone 13 mini, iOS 15

Posted on Nov 11, 2022 12:35 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 11, 2022 12:38 PM

And now, the phone must be reset / erased. Hopefully, you have a current backup to use to restore the phone.


How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support


Might be a good idea to write down the new passcode and keep it in a safe place. That will save a lot of time and aggravation the next time that someone cannot remember a passcode that they were sure they would never forget.


1 reply
Question marked as Top-ranking reply

Nov 11, 2022 12:38 PM in response to helpmeunlockthisthing

And now, the phone must be reset / erased. Hopefully, you have a current backup to use to restore the phone.


How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support


Might be a good idea to write down the new passcode and keep it in a safe place. That will save a lot of time and aggravation the next time that someone cannot remember a passcode that they were sure they would never forget.


iphone unavailable

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.