Bug type 210
Wifi and Bluetooth not working phone restart problem
iPhone 12
Wifi and Bluetooth not working phone restart problem
iPhone 12
Hello Vkmeena1998,
Thank you for reaching out in Apple Support Communities. To troubleshoot the Bluetooth and the Wi-Fi on your iPhone, we suggest to follow these steps:
If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch
If your Bluetooth accessory won't pair or connect to your iOS or iPadOS device, learn what to do.
If you can't connect to one of these devices
- Get help connecting your iOS device and your car stereo.
- Learn how to set up your AirPods.
To get help pairing a Bluetooth accessory—like a wireless keyboard—to your iOS or iPadOS device, try these steps:
1. Make sure that your Bluetooth accessory and iOS or iPadOS device are close to each other.
2. Turn your Bluetooth accessory off and back on again.
3. Make sure that your Bluetooth accessory is on and fully charged or connected to power. If your accessory uses batteries, see if they need to be replaced.
4. If there's an app that you use with the Bluetooth accessory, go to Settings > Privacy > Bluetooth on your iOS or iPadOS device, and make sure that you've turned on Bluetooth for the app.
If you still can't pair or connect your Bluetooth accessory
1. If you previously connected your Bluetooth accessory to your iOS or iPadOS device, unpair the accessory, put it back in discovery mode, then try to pair and connect it again.
2. If you can pair your accessory with some devices but not your iOS or iPadOS device, unpair the accessory from your other devices. Then try to pair with your iOS or iPadOS device again.
3. Check with the accessory manufacturer to make sure that your accessory supports your iOS or iPadOS device.
4. If you still have any of these issues, contact Apple Support:
- You can’t turn on Bluetooth or the setting is grayed out.
- You can’t connect any Bluetooth accessories with your device.
- The accessory manufacturer confirmed that your accessory is working correctly.
These steps can help you with the Bluetooth on your iPhone and is outlined in this article: If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch - Apple Support
For the Wi-Fi issue, let's follow these steps:
1. Make sure that your router is on and that you're within range
If you're too far from your Wi-Fi router, you can't get a signal, so make sure that you're within range.
2. Make sure that Wi-Fi is on and that you can see your network
Go to Settings > Wi-Fi and make sure that Wi-Fi is on. Tap the name of your Wi-Fi network to join. A blue checkmark beside a network name means that you're connected.
If you see Auto Join disabled under Settings > Wi-Fi > [Your Network], tap the More Info button and then tap Auto-Join.
3. If asked, enter your Wi-Fi password
If asked, enter the password for your Wi-Fi network. Get help if you don't know your password.
Even if you enter the correct password, you might see an "unable to join the network" message or an "incorrect password" message. Restart all of your devices, then try to enter your password again.
4. Check for issues with your Wi-Fi network
If iOS or iPadOS detects an issue with your Wi-Fi connection, you might see a Wi-Fi recommendation under the name of the Wi-Fi network that you're connected to. For example, you might see the alert "No Internet Connection." To get more information, tap the Wi-Fi network.
5. Check your cables and connections
If you still can't connect to your network or get online, make sure that your router is connected to the modem and turned on.
6. Restart
Restart your iOS or iPadOS device.
Restart your router and cable or DSL modem by unplugging the device and then plugging it back in.
After you restart each device, see if you fixed the issue.
7. Reset your network settings
If you're using iOS or iPadOS 15 or later, tap Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.
If you're using iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Reset Network Settings.
This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.
These steps are outlined here for you to reference: If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support
We look forward to hearing back from you with an update.
Kind regards.
Bug type 210