You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Missing “ Add Cellular Plan” option on my iPhone 13 pro

Hello,


When going to add a new eSim plan, the option for "Add Cellular Plan" is not available in the settings.


Does anyone know how to solve this?


Thank you.

Posted on Oct 21, 2022 9:39 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 21, 2022 10:03 AM

Contact your carrier and they will need your eSIM identifier and phone number to assign to your phone. I ordered an iPhone 14 Pro Max without an assigned plan. Once I received the phone, I applied the first sentence and had a working phone number shortly thereafter.

1 reply

Missing “ Add Cellular Plan” option on my iPhone 13 pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.