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Level 1

5 points

Problem with updating iOS

I could not upgrade and update my iPhone 11 Pro Max to the latest iOS

iPhone 11 Pro Max, iOS 14

Posted on Oct 21, 2022 1:03 AM

Top-ranking reply

Level 10

91,341 points

Posted on Oct 21, 2022 1:22 AM

As you are on iOS14 I recommend using a computer to update it. but try this first:-

Phone will not update

Check all of these carefully:-

· you are on a good Wi-Fi, (from 15.4 iPhone 7 up, you may be offered cellular update) and that the router is connected to the internet.

· Plenty of spare storage – 6GB at least.

· on charge with more than 20%, OR

· off charge with more than 50%

· low power mode turned off.

· Check you have no Beta profile installed. (Check Settings, General, VPN & Device Management)

· no VPN installed (Check Settings, General, VPN & Device Management)

then:

Learn how to update your iPhone via recent Macs here:-->

or older Macs and PC here:-->

KB Article - Iphone will not update

If your iPhone or iPad won't update - Apple Support

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