ITunes Extras on Nope play with black screen no sound on Apple TV
Anyone else experiencing this? Works on macbook pro and IPhone fine. Tried refund and repurchase, all software updated, strong wifi etc
User profile for user:
danakayw
User level:
Community Specialist
Hey there UKWumpus,
If you're having trouble viewing iTunes Extras, let's troubleshoot using this guide: If you can't view your iTunes Extras - Apple Support
Make sure this feature is available in your region: Availability of Apple Media Services - Apple Support
- Check your internet connection.
- Make sure the content you're trying to view is available for that movie.
- Check for and apply available software updates
- If you still run into the issue, click the link to report a problem with your purchase.
Take care.