We buy two AirPods Pro 2 . Before we had 2 Pros Gen1 . Working on all 3 Samsung TVs 2020/2021 . Now the Gen2 will not working on any Samsung TV - Connecting okay - Volume Control Okay - But no Sound - try everything - not working. Just a millsecond sound scratch after connecting then silence .....
can anyone try this - Gen2 to Samsung TV
QAQ95,
SOLUTION!!! (From another thread I found — thank you to the original poster 🙌🏼)
When connecting the airpods to the TV, they have a built in volume which is disconnected to the TV volume, and this defaults itself to minimum hence seeming like there's no sound coming through.
If you use the new airpods, and using the side of them increase the airpod volume directly (stroking the stem upwards) you will solve the problem!
Volume control process on airpods: Pause, skip and adjust volume with your AirPods and AirPods Pro – Apple Support (UK)
SOLUTION!!! (From another thread I found — thank you to the original poster 🙌🏼)
When connecting the airpods to the TV, they have a built in volume which is disconnected to the TV volume, and this defaults itself to minimum hence seeming like there's no sound coming through.
If you use the new airpods, and using the side of them increase the airpod volume directly (stroking the stem upwards) you will solve the problem!
Volume control process on airpods: Pause, skip and adjust volume with your AirPods and AirPods Pro – Apple Support (UK)
Most of the people are getting the sound to work, but none of the people have been able to get the sound after they change the channel or the app, while watching Tv
I was using air pod gen 3 no problem with Samsung tv. Just upgraded to AirPods Pro gen 2 and they work but lose sound if fast forward/rewind/skip and when each episode finishes. Need to go into tv menu where it shows AirPods are still connected, have to disconnect, and reconnect each time. Most frustrating.
Brand new AirPods Pro 2 arrived yesterday.
Connected to my 2023 Samsung Frame Tv, they connected fine and worked for about 13 mins.
After 13 mins I noticed a crackling/choppy sound on them. Put them back in case for a minutes reconnected sounded fine.
Today used them with YouTube app on the tv. If I fast forward or scroll through a video the sound goes choppy and then drops. Tv says they are still connected though. Have tried volume on the stalks etc.
AirPods are on latest firmware (6B34)
frame tv is also on latest firmware.
So looks like over 2 years this issue is on going?
Should I give up and return now while I can?
Very disappointed in Apple
Same issue for me. Brand new AirPods Pro Gen 2. Model A2618, Version 5A377.
Apparently they worked fine straight out of the box with the previous Firmware version, as soon as you update to 5A377 they stop working. Which means it is an Apple problem and not a Samsung problem.
We have a Samsung Q60 75".
My wife has AirPod Pro Gen1 that connect fine no problems at all.
The crazy thing is my AirPods are named simply 'Geno' but when they are seen and connect to the Samsung TV the TV calls them 'Geno - Find My' without me choosing this or having any way to do anything differently. I have factory reset my TV 3 times and the AirPods about 5 times.
The sound is very crackly and painful and only in one ear. If you change the channel or move the menu around or open Netflix or anything at all you immediately lose all sound.
I have a suspicion that the AirPods are transmitting on 2 channels, one for sound which has high bandwidth for all data it needs, and a low bandwidth for the Find My function to work, to find them and make a siren sound. This would make sense to me as the previous versions didn't have the siren/sound function in Find My. It explains the poor quality sound and the name the TV gives it. I think the TV is connecting therefore to the Find My channel and not seeing the actual audio channel... does that make sense?
My update: Samsung have reviewed this extensively and advised it cannot be a TV issue. I have updated to the latest firmware version for my TV. I have also updated my AirPods to the latest Firmware: 5B58. Apple are reviewing still but keep advising that this is not an Apple issue because the AirPods work with my iPhone! Seems the issue is not going to be resolved if neither Apple nor TV manufacturers will resolve it...
I just got a pair of AirPods Pro Gen 2 yesterday for my husband’s birthday. We were all excited and tried connecting it to our Samsung Q65AB 55 TV and we got the AirPods connected but no sound. After googling and some trials and errors finally today we got the sound on the AirPods after connecting to the Samsung TV.
What I did was:
Yes we got the sound on the TV but it was not perfect, the volume control on the AirPods wasn’t very well as compared to when connected to the iPhone.
You may want to try the above and good luck !!!
Hey, I just got mine to work on my Samsung (was having this problem too - no sound or very choppy sound if it did manage to come through for a bit) by changing the audio format from Bitstream to PCM. Hope it works for others.
My problem is exactly the same. Air Pods Gen 2 Firmware: Vsn 5A374 and Case 51.11.1. I tried hardware reset. No luck. Airpods work with iPhone without issue. Air Pods Gen 1 worked fine with Samsung Smart TV.
Model QN65QN9DAAFXZA
Software T-NKM2AKUC-2101.0 BT-S
I am very frustrated.
I have the same problem with Airpods pro 2 and Samsung TV .. any solution ??
I think I found the (disappointing) reason why this is occurring:
I just spoke with Samsung support. As my Q90 TV has Bluetooth Version 5.2 and the Apple AirPods Pro 2 have Bluetooth Version 5.3, it will not work seamlessly as it does for Apple AirPods Pro 1, which has a Bluetooth Version 5.0.
Firmware upgrade to 5B58 did NOT resolve my problem of brand new airpod pro gen 2 not carrying sound from my Sony NW-A55 digital music player. Still silent,and apple support absolutely zero help. Worst apple experience ever.
Folks I had this problem AirPod 2 Bluetooth very intermittent, sketchy or not working w Samsung TV.
for about seven months and then the Samsung authorized dealer. I bought the TV from told me to make sure the TV was in PCM audio mode
not auto mode
and I have not had a problem for two months leaving it in PCM audio mode.
update: I found a temporary solution: by switching the output sound repeatedly from tv speaker to airpods and back and back to airpods and keep doing it until it will work:)) So far, I only had sound on airpods for 1 min and then puff….
I have the same issue with my airpods pro 2……It started disappointing….ios 16 with a lot of bugs, too many for apple and it continues to be discovered so many others….
Exactly, it's always work when you connect and reconnect, but never when a source of sound is changed.
Even a YouTube ad makes this stops working
AirPods Pro 2 no Sound with Samsung TV -
