AirTag issues.

My XR. No longer connects to my AirTag. After I upgraded to iOS 16. Battery is good.I had to resign into Apple ID. My iPad still sees the AirTag. Phone does not. There must be a glitch with the up grade.

Posted on Sep 17, 2022 2:48 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2022 7:24 AM

Hey Klenksi,


If you are receiving an alert that your Apple ID settings needs to be updated or upgraded, then you'll want to follow these prompts and sign in to verify the account on your iPhone.


For this issue, we'd recommend the following related steps:


  1. Go to Settings > [Name] > Find My, then Find My iPhone and make sure that 'Find My network' is enabled.
  2. Reset the AirTag: How to reset your AirTag - Apple Support
  3. Set up your AirTag using your iPhone, iPad, or iPod touch - Apple Support


Are you having issues with other iCloud features, such as, Keychain or Messages in iCloud? If the answer is yes or you continue to have issues after the above steps, then it would be best to contact Apple Support

They'll need to take it from here.


Take care.

3 replies
Question marked as Top-ranking reply

Sep 21, 2022 7:24 AM in response to Klenksi

Hey Klenksi,


If you are receiving an alert that your Apple ID settings needs to be updated or upgraded, then you'll want to follow these prompts and sign in to verify the account on your iPhone.


For this issue, we'd recommend the following related steps:


  1. Go to Settings > [Name] > Find My, then Find My iPhone and make sure that 'Find My network' is enabled.
  2. Reset the AirTag: How to reset your AirTag - Apple Support
  3. Set up your AirTag using your iPhone, iPad, or iPod touch - Apple Support


Are you having issues with other iCloud features, such as, Keychain or Messages in iCloud? If the answer is yes or you continue to have issues after the above steps, then it would be best to contact Apple Support

They'll need to take it from here.


Take care.

Sep 21, 2022 2:59 AM in response to Rigo_O86

This is not the issue. Everything was fine until i upgraded to iOS 16. My I pad still recognizes my AirTag. The phone does not. My phone thinks it is an unknown tag. I have attempted all the trouble shooting available. The phone won't let me sync to the AirTag. I have a second sorry that I wasn't using. It senses the new AirTag but won't let me connect. My phone wants me to "upgrade" my Apple ID but when I try to do that it goes to "continue" after I log in. Just keeps bouncing to "continue" and still shows it needs upgrading??

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AirTag issues.

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