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How do I get my beats to be “unforgotten” with my beats headphones? I granddaughter accidentally hit the “forget” this item, button now I can’t get it paired up again. Help!

Need help to re-pair my beats to my iPhone. My grdaughter accidentally hit “forget this item” selection. I have been trying to re-pair it since than. Please Help! Thx

Posted on Sep 16, 2022 2:41 AM

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Question marked as Top-ranking reply

Posted on Sep 19, 2022 7:46 PM

Hey there siniva13,


Forgetting a pair of headphones from any device doesn't make it a permanent change. What it does is remove it from the list of Bluetooth devices that have paired with your granddaughter's iPhone.


From what it sounds like, the Beats aren't pairing with her iPhone, and we'd like to help get those two device paired as they were in the past. As this is the case, here's a link with steps to take If you can't connect to your wireless Beats product.


Cheers!


1 reply
Question marked as Top-ranking reply

Sep 19, 2022 7:46 PM in response to siniva13

Hey there siniva13,


Forgetting a pair of headphones from any device doesn't make it a permanent change. What it does is remove it from the list of Bluetooth devices that have paired with your granddaughter's iPhone.


From what it sounds like, the Beats aren't pairing with her iPhone, and we'd like to help get those two device paired as they were in the past. As this is the case, here's a link with steps to take If you can't connect to your wireless Beats product.


Cheers!


How do I get my beats to be “unforgotten” with my beats headphones? I granddaughter accidentally hit the “forget” this item, button now I can’t get it paired up again. Help!

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