The invite cannot be viewed from this account
Trying to transfer a child account from one parent to the other. The current parent gets the message, "The invite cannot be viewed from this account." Why? What can I do to get past this?
Trying to transfer a child account from one parent to the other. The current parent gets the message, "The invite cannot be viewed from this account." Why? What can I do to get past this?
Make sure the other account meets all the requirements for Family Sharing such as being in the same country.
What is Family Sharing? - Apple Support
Sometimes it helps to have the devices involved take a fresh look at settings:
- Try signing out of accounts and back in again.
- Restarting is a simple step that can resolve many unexpected behaviors.
If a problem persists, particularly over several days, try contacting Apple for assistance:
Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
"See a list of Apple phone numbers around the world."
Click here --> Contact Apple for support and service - Apple Support
Make sure the other account meets all the requirements for Family Sharing such as being in the same country.
What is Family Sharing? - Apple Support
Sometimes it helps to have the devices involved take a fresh look at settings:
- Try signing out of accounts and back in again.
- Restarting is a simple step that can resolve many unexpected behaviors.
If a problem persists, particularly over several days, try contacting Apple for assistance:
Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
"See a list of Apple phone numbers around the world."
Click here --> Contact Apple for support and service - Apple Support
Oddly, the first notification came to the other parent as an email. That's where we saw the error message.
Later in the evening, there was a different notification directly in the iCloud settings on the iPhone, which worked out.
Thanks for the speedy response!
By the way, does it really say, "This invite..." ? That is bad English. It's "invitation".
Yep, that's what it said. Not the best.
The invite cannot be viewed from this account