I want to update my phone to iOS 15

If you're sure it's an iPhone model 6sPlus (not a 6 or 6Plus, which cannot support iOS versions more recent than 12.5.6 because of hardware incompatibility, assuming you're trying to update your device wirelessly, and bearing in mind that to perform such a procedure you need to connect your device to a reliable and fast Wifi Network with Internet access (no cellular data, unless you use a 5G network, no personal hotspot on your device, no VPN connections are admitted, no Low Power Mode enabled, and I suggest that you keep the device plugged into power during the whole update process), read this support article:--> If your iPhone, iPad or iPod touch won’t update

Also, make sure your device is NOT running a Beta operating system version. Should be this case, you need to remove it before installing any official iOS/iPadOS releases, as per these instructions:--> How to uninstall iOS or iPadOS beta software - Apple Support.

DO NOT forget to create a full backup of your device before updating its operating system, and keep in mind that, depending on the available storage on your device and/or on your wifi network speed, it might take 30-60 minutes to complete the entire update process.

If the issue persists or if the iOS version currently running on your device is very old (from your product list, it seems that the device is still running the prehistoric iOS 12), try to update it via computer (if you don't have a computer borrow one from your friends/neighbors, or ask for help at an Apple Store or Authorized Service Provider), then learn how to update your device manually if you're using a Mac with macOS Catalina or later, or if you're using a Mac with macOS Mojave or earlier or a Windows PC.

If you still get no help, contact Apple Support directly, using this link:--> Get Support

Regards

Giulio

Assuming you have a compatible device, see: Update your iPhone, iPad, or iPod touch - Apple Support

And: If your iPhone, iPad, or iPod touch won't update - Apple Support

If the above Apple articles do not help, please post back with relevant information. 

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What iPhone model? what's the current iOS version running on it? how are you trying to update it, wirelessly or via computer? what happens when you try?

Help us to help you

Regards

Giulio

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What is the exact version of iOS?

If it is iOS 12.4 or higher, it can not be an iPhone 6S or 6S Plus.

oladimeji160 wrote:

It’s contently 6s plus

Ok, what error message are you seeing when you attempt to update?