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Airpods problem

I have an airpods (1st generation) and it keeps on disconnecting while phone calls and and when I listen to a music it stays for a little time and disconnect even though it’s fully charged.

iPhone 12

Posted on Sep 3, 2022 7:23 PM

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Question marked as Top-ranking reply

Posted on Sep 3, 2022 10:49 PM

Thanks for answering my question, but I tried everything that you said and I still have the same issue

4 replies

Sep 3, 2022 10:56 PM in response to GreenSKS

GreenSKS Said:

"Airpods problem: I have an airpods (1st generation) and it keeps on disconnecting while phone calls and and when I listen to a music it stays for a little time and disconnect even though it’s fully charged. [...]Thanks for answering my question, but I tried everything that you said and I still have the same issue"

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You are welcome. As for troubleshooting the change, read the following...


Troubleshooting AirPods Charge:



How to Fix This:

Try troubleshooting the power manually...


A. A Few Links to Visit:




B. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.

Sep 3, 2022 9:49 PM in response to GreenSKS

GreenSKS Said:

":Airpods problem : I have an airpods (1st generation) and it keeps on disconnecting while phone calls and and when I listen to a music it stays for a little time and disconnect even though it’s fully charged."

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Troubleshooting AirPods Connectivity:


Start by wiggling it in your ear. No success? Charge these to 100%. If still not success, refer to the following...


Troubleshooting AirPod Connectivity:

A Few Thoughts to Try:

A. Visit Apple Support links:




B. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


C. Also, Clear Out Earwax:

How to Clean your AirPods and EarPods - Apple Support

Airpods problem

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