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My iOS update paused while downloading

my software update paused while downloading


[Re-Titled by Moderator]

iPhone X, iOS 15

Posted on Sep 2, 2022 8:28 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 3, 2022 8:26 AM

Afi02 wrote:

I couldn’t find IOS update in the list of apps

That’s because it isn’t in any list of apps.


Go to Settings/General/Software Update.


To update over the air from the phone all of these requirements must be met:

  • You need at least 6 GB of free storage
  • You must be connected to a Wi-Fi network (and not a personal hotspot)
  • The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
  • The phone must not be in Low Power Mode
  • The phone must not be connected through VPN, and it may be necessary to delete any VPN apps and VPN profiles
  • The phone cannot be in Airplane mode
  • You cannot still have a beta version installed on the phone
  • You cannot have a previous version that was downloaded, but not installed - go to Settings/General/iPhone Storage to look; if you find an iOS installer, delete it


If you can't meet all of them you can still update using your computer.

5 replies
Question marked as Top-ranking reply

Sep 3, 2022 8:26 AM in response to Afi02

Afi02 wrote:

I couldn’t find IOS update in the list of apps

That’s because it isn’t in any list of apps.


Go to Settings/General/Software Update.


To update over the air from the phone all of these requirements must be met:

  • You need at least 6 GB of free storage
  • You must be connected to a Wi-Fi network (and not a personal hotspot)
  • The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
  • The phone must not be in Low Power Mode
  • The phone must not be connected through VPN, and it may be necessary to delete any VPN apps and VPN profiles
  • The phone cannot be in Airplane mode
  • You cannot still have a beta version installed on the phone
  • You cannot have a previous version that was downloaded, but not installed - go to Settings/General/iPhone Storage to look; if you find an iOS installer, delete it


If you can't meet all of them you can still update using your computer.

Sep 2, 2022 8:30 PM in response to Afi02

VPN or proxy connections might prevent your device from contacting the update servers.

If you still can't install the latest version of iOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  1. Find the iOS update in the list of apps.
  1. Tap the iOS update, then tap Delete Update.
  1. Go to Settings > General > Software Update and download the latest iOS update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.

Try updating iOS after each step.

  • Try to Forget the WiFi network and add it again
  • Try another WiFi network 
  • Toggle sets automatically off and then on
  • Reset your network settings
  • Force restart your device
  • Remove any beta profiles, if applicable
  • If everything fails: - Use iTunes or Finder (for macOS Catalina+) to update your device instead of over-the-air


Sep 2, 2022 8:32 PM in response to Afi02

Afi02 Said:

"Updates: my software update paused while downloading"

-------


Troubleshooting Stalled Updates:



Are you Using Only Cellular?:

You cannot update your iPhone model using Cellular. So, do so using WiFi.


Resolving a Boot Loop:

This typically occurs when you were updating something, and it was unsuccessful. So, to fix this, use my User Tip: How to Fix an iPhone in a Boot Loop - User Tip

My iOS update paused while downloading

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