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I have a iPhone 7 and it’s won’t update and shows now service. When I try to update it it tells me I’m not connected to WiFi which is wrong. I am connected. What do I do

I’m having problems with my iPhone 7. It’s showing I have no service which is wrong. I’ve paid my bill. It won’t let me update it. It’s showing error saying I’m not connected to WiFi which is also wrong I am connected. What am I suppose to do now

iPhone 7, iOS 15

Posted on Aug 21, 2022 12:46 PM

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Question marked as Top-ranking reply

Posted on Aug 21, 2022 2:14 PM

Allfiredup22 wrote: "73%"

73% is not healthy and is to be expected in a 6 year-old battery. Have the weak battery replaced and all will (probably) be well:


iPhone Battery & Power Repair


About genuine iPhone batteries


Repair Provider Verification


(Articles found by searching Apple's Knowledge Base.)


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7 replies

Aug 21, 2022 2:06 PM in response to Allfiredup22

Allfiredup22 wrote: "Yes it does have original battery"

And, again, what's the Maximum Capacity % here?...


Settings > Battery > Battery Health


To be clearer, this icon is the Settings app:


...Tap it to open Settings app. Then scroll down to Battery and tap it. Then tap Battery Health and tell us what the Maximum Capacity % is. If its value is only "––", let us know that.


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I have a iPhone 7 and it’s won’t update and shows now service. When I try to update it it tells me I’m not connected to WiFi which is wrong. I am connected. What do I do

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