My Iphone XR cannot shut down with the volume and turn off button. The screen is functional, but I cannot enter in any of the apps.

My Iphone XR is glitching where I cannot get into the apps, or try to reset the iphone. It's not frozen, but I just can't get into any of my apps each time I press onto it. I can swipe and scroll or move around icons. I can't even get on contact with siri on my phone, so I'm not sure what to do.

iPhone XR

Posted on Aug 19, 2022 1:52 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Aug 19, 2022 1:57 PM

do a force restart

Force restart iPhone - Apple Support


Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.

1 reply
Sort By: 
Question marked as ⚠️ Top-ranking reply

Aug 19, 2022 1:57 PM in response to kokokai72

do a force restart

Force restart iPhone - Apple Support


Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My Iphone XR cannot shut down with the volume and turn off button. The screen is functional, but I cannot enter in any of the apps.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.