Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ipod wont sync

my iPod classic fifth generation wont sync with my iTunes. i got it off of eBay and whenever i plug it in my iTunes app freezes up and i cant even close it. it will sometimes show up in file explorer if i put it into disk mode as disk and sometimes when i unplug it it comes up as a bunch of random symbols. when i turn the iPod on it works fine there is no music on it it works normally until i plug it in i have no idea what is wrong how do i sync it?

iPod with Video

Posted on Aug 19, 2022 5:49 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 19, 2022 6:09 AM

Did you already try the troubleshooting, mentioned in these articles?

If your iPod won't turn on or seems frozen - Apple Support

Learn how to force restart your iPod - Apple Support


Given the age of the iPod classic and the fact, that it still has an internal standard HD, this might be hardware related.

3 replies

Ipod wont sync

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.